Last updated: January 1st, 2026
This Privacy Notice for PIAZ Software ApS ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services.
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by reviewing the full notice below.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we collect any information from third parties? Yes. We may receive information from third-party authentication providers (such as Google and Facebook) and from app stores (Apple App Store and Google Play) in connection with purchases.
How do we process your information? We process your information to provide, improve, and administer our Services, enable gameplay features (including AI-based features), communicate with you, for security and fraud prevention, analytics, and to comply with law.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties, such as service providers that support authentication, analytics, infrastructure, and AI-powered features.
How do we keep your information safe? We have appropriate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission or storage technology can be guaranteed to be 100% secure.
What are your rights? Depending on where you are located geographically, applicable privacy laws may grant you certain rights regarding your personal information.
How do you exercise your rights? The easiest way is through the in-app account deletion feature and/or by visiting piazsoftware.com/afterveil/data-deletion or contacting us at info@piazsoftware.com.
In Short: We collect personal information that you voluntarily provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, choose to log in using a third-party account, participate in activities on the Services (such as gameplay features), submit feedback or reports, or otherwise contact us.
The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use.
Personal Information Provided by You may include:
You may use AfterVeil as a guest without creating an account or using a third-party login. Guest gameplay data is stored locally on your device and is not linked to a personal account. As a result, if you uninstall the app, clear app data, or change devices, guest data (including gameplay progress, in-game content, and access to purchased story cases) may be permanently lost and cannot be recovered.
In-game chat messages generated during gameplay are stored locally on your device to support the interactive game experience. Chat history is not stored on our servers and is not backed up to a user account. As a result, if you change devices, logged-out the account, uninstall the app, or clear app data, your in-game chat history may be permanently lost and cannot be recovered.
We may provide you with the option to register or log in using existing third-party social media account details, such as Google or Facebook. If you choose to register or log in in this way, we will receive certain profile information about you from the social media provider. This may include your email address, display name, and a provider-specific user identifier.
We may share your information with Google Analytics to track and analyze the use of the Services. We may use Google Analytics within the mobile application to understand how the Services are used and to improve performance and user experience. We do not use Google Analytics for advertising, cross-app tracking, or targeted advertising purposes. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.
If you use our application(s), we may collect the following information as part of normal operation of the Services:
We also collect device and technical data such as:
We may send you push notifications related to gameplay, account activity, or Service functionality. You may opt out of push notifications at any time through your device settings.
In Short: Some information is collected automatically when you use our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (such as your name or contact information) but may include device and usage information, such as your IP address, device characteristics, operating system, language preferences, and information about how and when you use the Services.
We may collect information required to process in-app purchases or subscriptions. All payment transactions are processed by the Apple App Store or Google Play, and we do not store complete payment card details. We may receive limited transaction data, such as the transaction ID, transaction date and time, product ID, and other information included in the transaction receipt, provided by third-party platforms like Apple and Google when you make an in-app purchase.
Our Services are not intended for, and should not be used by, children under the age of 13. We do not knowingly collect or process personal information from children under the age of 13.
If you are a parent or guardian and believe that a child under 13 has provided us with personal information, please contact us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" and we will take appropriate steps to delete such information as soon as possible.
In Short: We process your information to provide, improve, and administer our Services.
We process your personal information for a variety of reasons, including:
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.
Where applicable, we rely on:
The table below explains how and why we process personal information and the legal bases we rely on under applicable data protection laws.
| Processing Purpose | Data Involved | Legal Basis |
|---|---|---|
| Creating and managing player accounts, including guest and social logins | Contact Data, Profile Data | Performance of a contract with you |
| Providing core gameplay features, including synchronize gameplay progress, saving progress, case states, and player-created content | Gameplay data, user-generated content, usage data | Performance of a contract with you |
| Enabling AI-driven in-game interactions and dialogue | Player inputs, gameplay context, technical data | Performance of a contract with you; Legitimate interests (operating essential game functionality) |
| Processing in-app purchases and subscriptions via app stores | Transaction identifiers, purchase status | Performance of a contract with you |
| Responding to player support requests, feedback, reports, and notifying you of important Service changes | Contact data, communications content | Performance of a contract with you; Legitimate interests (player support and service quality); Necessary to comply with a legal obligation; |
| Sending service-related notifications (e.g., gameplay reminders, account-related messages) | Device identifiers, Contact Data, notification tokens | Performance of a contract with you; Consent (where required by device settings) |
| Maintaining security, preventing abuse or cheating, ensuring system stability, investigating complaints, enforcing our Terms of Use, security monitoring, and hosting of data | Contact Data, Profile Data, Technical Data, Usage Data | Necessary for our legitimate interests (running our business, IT administration, network security, fraud prevention); Necessary to comply with a legal obligation |
| Monitoring performance and improving gameplay experience through analytics | Technical data, aggregated usage data | Legitimate interests (service improvement and optimization) |
| To comply with applicable laws, regulations, lawful requests, or to establish, exercise, or defend legal claims | Any relevant personal data | Necessary to comply with a legal obligation; Necessary for our legitimate interests (legal protection) |
Where we rely on legitimate interests, we have assessed the impact on players' rights and determined that such processing is proportionate and necessary for the operation of the Services.
In Short: We may share information in specific situations and with specific third parties.
We may share your personal information with:
We do not sell personal information.
In Short: We may use similar technologies in mobile applications.
We may use SDKs and similar technologies in our mobile application to collect and store information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions. We do not use advertising cookies or third-party ad trackers at this time.
In Short: We offer features powered by artificial intelligence.
As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products"). These tools are designed to enhance your experience and provide you with innovative solutions. The terms in this Privacy Notice govern your use of the AI Products within our Services.
We provide the AI Products through third-party service providers ("AI Service Providers"), including xAI. As outlined in this Privacy Notice, your inputs and relevant gameplay context will be shared with and processed by these AI Service Providers to enable your use of our AI Products for purposes outlined in "WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?" You must not use the AI Products in any way that violates the terms or policies of any AI Service Provider.
We do not use your personal information to train our own AI models. Third-party AI providers may process data in accordance with their own policies. Please review https://x.ai/legal/privacy-policy
Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Google logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will typically include your display name, email address, and a provider-specific user identifier.
We will use the information we receive only for the purposes that are described in this Privacy Notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than necessary for the purposes described herein, unless a longer retention period is required or permitted by law.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.
In some regions (such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right to:
You will not have to pay a fee to exercise your rights. However, we may charge a reasonable fee or refuse to comply with your request if it is clearly unfounded, repetitive, or excessive, as permitted by law.
We may need to request specific information from you to confirm your identity before responding to your request. This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
We aim to respond to all legitimate requests within one month. Occasionally, it may take longer if your request is particularly complex or if you have made multiple requests. In such cases, we will keep you informed.
Please note that these rights are not absolute, and there may be circumstances where we are legally required or permitted to retain certain information. We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below or updating your preferences.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
If you would at any time like to review or change the information in your account or terminate your account, you can:
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.
California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to:
We do not sell personal information. We do not share personal information for cross-context behavioral advertising or tracking purposes.
You may exercise your rights by:
You may designate an authorized agent to submit a request on your behalf, where permitted by law. We may require proof that the agent is authorized to act on your behalf.
We will verify your identity before processing your request. If we decline to take action regarding your request, you may appeal our decision by contacting us at info@piazsoftware.com. If your appeal is denied, you may submit a complaint to your state attorney general, where applicable.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
If you have questions or comments about this notice, you may email us at info@piazsoftware.com
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.
You may review, update, or delete your personal information by: