1. Acceptance of Terms
By downloading, installing, or using the BabyReminder mobile application (the "App"), you agree to be bound by these Terms of Use (the "Terms"). If you do not agree to these Terms, do not use the App.
These Terms constitute a legally binding agreement between you and PIAZ Software ApS, a company registered in Denmark with CVR number 46209877 ("we," "us," or "our"). Please read them carefully before accessing or using the App. Each time you access or use the App, you reaffirm your acceptance of these Terms.
2. Description of the App
BabyReminder is a mobile application that provides:
- Age-appropriate reminders for baby care, based on published medical guidelines
- Daily health tracking for feeding, wet diapers, and stools
- Growth tracking with WHO percentile charts (Premium feature)
- Supplementary articles on baby care topics
- Custom reminders created by the user (Premium feature)
- Local push notifications for relevant reminders and articles
- Pink noise playback to support infant sleep routines (free with 30-minute auto-stop; configurable sleep timer available as a Premium feature)
- Google Assistant voice commands for hands-free care event logging (Android only)
The App is designed as an informational and educational tool for parents and caregivers of newborns and infants. The App is not a medical device and does not provide clinical, diagnostic, or therapeutic services.
3. Medical Disclaimer
THIS IS IMPORTANT: THE APP DOES NOT PROVIDE MEDICAL ADVICE.
YOU SHOULD NOT RELY ON ANY INFORMATION IN THE APP AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. IF YOU HAVE ANY CONCERNS OR QUESTIONS ABOUT YOUR CHILD'S HEALTH, YOU SHOULD ALWAYS CONSULT WITH A PEDIATRICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER. DO NOT DISREGARD, AVOID, OR DELAY OBTAINING MEDICAL OR HEALTH-RELATED ADVICE FROM YOUR HEALTHCARE PROVIDER BECAUSE OF SOMETHING YOU MAY HAVE READ IN THIS APP.
The content provided in the App — including reminders, articles, guidelines, growth chart interpretations, and daily care recommendations — is intended for general informational and educational purposes only.
- The App is not intended to be, and must not be taken to be, the practice of medicine, medical counseling, or any form of healthcare treatment, instruction, diagnosis, prognosis, or advice.
- The App is not a medical device and is not intended to be used as one. It does not provide treatment or diagnoses.
- The App is not intended for use as a method of contraception.
- The App references guidelines published by the World Health Organization (WHO), the American Academy of Pediatrics (AAP), and the European Society for Paediatric Gastroenterology, Hepatology and Nutrition (ESPGHAN). These references are provided for informational purposes and do not constitute an endorsement by these organizations, nor do we represent or warrant any affiliation with them.
- Medical guidelines may change over time, vary by region, and may not apply to your child's specific circumstances. Developments in medical research may affect the topics discussed in the App, and no assurance can be given that the App will always include the most recent findings.
- Growth chart percentiles and severity indicators (such as "Normal," "Monitor," or "Consult") are based on statistical ranges from WHO Child Growth Standards. They are not clinical assessments and should not be used to make medical decisions.
- Priority labels (Critical, High, Medium) indicate the general informational importance of a topic within the App. They do not indicate clinical urgency, medical severity, or a medical recommendation.
- Your use of the App does not create a physician-patient, counselor-client, or any other healthcare provider relationship between you and PIAZ Software.
Always seek the advice of your pediatrician or other qualified healthcare provider with any questions you may have regarding your child's health. Never disregard professional medical advice or delay seeking it because of something you have read in this App.
Pink Noise Feature Disclaimer: The pink noise playback feature is provided solely as an ambient sound aid and is not a medical treatment, therapy, or intervention. We make no representations or warranties regarding any therapeutic, developmental, or health benefit of pink noise for infants. The App enforces a software volume limit to reduce the risk of excessive sound exposure; however, this limit does not guarantee safety in all usage scenarios. Actual sound pressure levels at the infant's ears depend on device hardware, room acoustics, and device placement. You are solely responsible for ensuring that the device is placed at a safe distance from the infant (recommended: across the room, not in or near the crib) and operated at the lowest effective volume. Consult your pediatrician before using any sound machine with your infant. For reference, see: Pediatrics 2014;133(4):677–681 (AAP study on infant sleep machine safety).
If you think your child may have a medical emergency, call your doctor or emergency services immediately. Do not use this App to seek emergency medical assistance.
No one at PIAZ Software can take responsibility for the results or consequences of any attempt to use or adopt any of the information presented in the App. You hold PIAZ Software harmless for any actions or decisions taken by you in reliance upon information available in the App.
4. Eligibility
The App is intended for use by adults (18 years of age or older, or the applicable age of majority in your jurisdiction) who are parents or caregivers of infants and young children. By using the App, you represent and warrant that:
- You are at least 18 years old (or the applicable age of majority in your jurisdiction).
- You are a parent or caregiver authorized to enter information about the child whose profile is being created.
- You are not using the App for any purpose prohibited by these Terms or by applicable law.
The App is not intended to be used directly by children or minors.
5. License Grant
Subject to your acceptance of these Terms, PIAZ Software grants you a personal, revocable, limited, non-exclusive, non-transferable, royalty-free license to download, install, and use the App on a device you own or control, solely for your personal, non-commercial use, in accordance with these Terms.
You may not:
- Sublicense, sell, distribute, or otherwise transfer the App or any rights granted under these Terms.
- Use the App for any commercial purpose without our prior written consent.
- Remove, alter, or obscure any copyright, trademark, or other proprietary notices in the App.
6. Prohibited Activities
In connection with your use of the App, you agree that you will not:
- Copy, reverse engineer, reverse assemble, decompile, or otherwise attempt to discover the source code, underlying algorithms, or data structures of the App.
- Modify, adapt, translate, or create derivative works based on the App.
- Distribute, transmit, publish, reproduce, or create derivative works from any content obtained through the App, except for your personal, non-commercial use.
- Use the App in any manner that could damage, disable, overburden, or impair the App or interfere with any other party's use of the App.
- Use the App for any unlawful purpose or in violation of any applicable local, state, national, or international law or regulation.
- Use any content from the App for data mining, machine learning, artificial intelligence training, or similar data extraction or analysis purposes.
- Attempt to gain unauthorized access to any portion of the App or its underlying systems.
- Use the App in any manner that could damage, disparage, or otherwise negatively impact PIAZ Software.
- Give or purport to give medical advice based on information from the App.
- Represent or imply that the App's content constitutes professional medical guidance.
7. User Responsibilities
When using the App, you agree to:
- Provide accurate information about your child's profile and health conditions to ensure reminders and recommendations are relevant.
- Use the App as a supplementary informational tool, not as a replacement for professional medical care.
- Consult your child's healthcare provider for any medical concerns, regardless of what the App indicates.
- Keep your device physically secure to protect the data stored within the App.
- Use the App in accordance with all applicable laws and regulations.
- Understand that the confidentiality of data stored on your device depends on the security measures you maintain on your device.
8. Assumption of Risk
You use the App at your own risk.
- There is no guarantee that the information in the App will be accurate, complete, current, or applicable to your child's specific situation.
- There is no guarantee that following the App's reminders or guidelines will result in any particular health outcome.
- The App is not designed or intended to detect, diagnose, or treat any medical condition.
- Because the App includes education about infant health, feeding, and development, it may contain detailed content about medical topics, health complications, and related subjects. If you are sensitive to this type of content, please consider this before using the App.
- Because all data is stored locally on your device, you accept the risk that your data may be permanently lost due to device loss, theft, damage, switching devices, uninstalling the App, factory resets, or other events. The App does not provide cloud storage, synchronization, or any data recovery mechanism.
- You acknowledge that any reliance on information provided by the App is solely at your own risk.
9. Account and Data
- The App does not require account registration. No username, password, or email is needed.
- All data you enter into the App is stored locally on your device only. We do not have access to your data.
- The App does not offer cloud storage, cloud synchronization, data export, or any mechanism to transfer data between devices.
- You are solely responsible for maintaining the security of your device and, consequently, the data stored within the App.
9.1 Permanent Data Loss
Because all data is stored exclusively on your device, your data will be permanently and irreversibly lost in any of the following circumstances:
- Uninstalling or deleting the App from your device
- Switching to a new device (your data does not transfer automatically)
- Losing your device or having it stolen
- Device damage or hardware failure
- Performing a factory reset or reinstalling the operating system on your device
- Clearing the App's storage or cache through your device's settings
We have no ability to recover, restore, or retrieve your data in any of these situations, because your data was never transmitted to or stored on our servers.
9.2 Device Backups
Your device's operating system may include App data in automatic backups (such as iCloud on iOS or Google Drive on Android). If enabled, these backups may allow you to restore App data when setting up a new device or after a factory reset. However:
- Device backups are managed entirely by Apple or Google, not by us.
- We cannot guarantee that App data will be included in or recoverable from device backups.
- Whether App data is preserved depends on your device's backup settings, which are your responsibility to configure and maintain.
- We have no control over, access to, or responsibility for device backups.
9.3 Your Responsibility
- You are solely responsible for ensuring that any important information you enter into the App is independently preserved (for example, by keeping your own written or digital records).
- We strongly recommend that you maintain your own records of any important health information tracked in the App, as we cannot recover it under any circumstances.
- We strongly recommend that you enable automatic device backups to reduce the risk of data loss.
10. Premium Subscription
10.1 Subscription Terms
The App offers a Premium subscription that provides access to additional features, including growth tracking, custom reminders, postpone functionality, and a configurable pink noise sleep timer. The subscription is billed on a monthly basis.
10.2 Billing
- Payment is processed through Apple's App Store or Google Play Store, depending on your device.
- The subscription price is displayed on the Premium screen within the App before purchase.
- Payment is charged to your App Store or Google Play account at confirmation of purchase.
10.3 Auto-Renewal
- Your subscription automatically renews each month unless you cancel at least 24 hours before the end of the current billing period.
- Your account will be charged for renewal within 24 hours prior to the end of the current period at the same subscription price.
10.4 Cancellation
- You may cancel your subscription at any time through your device's subscription management settings (App Store or Google Play Store).
- Cancellation takes effect at the end of the current billing period. You will continue to have access to Premium features until the end of the period you have already paid for.
- We do not offer partial refunds for unused portions of a subscription period.
10.5 Refunds
- Refund requests are handled by Apple or Google, according to their respective refund policies.
- We do not process refunds directly. Please contact Apple Support or Google Play Support for refund inquiries.
10.6 Restore Purchases
If you reinstall the App or switch devices, you can restore your active subscription using the "Restore Purchases" option in the App's Settings screen. Please note: restoring your subscription restores access to Premium features only — it does not restore any locally stored data (such as your baby's profile, health tracking data, growth measurements, or custom reminders). See Section 9 for details on data loss.
10.7 Price Changes
We reserve the right to change subscription pricing. Any price changes will be communicated in accordance with Apple's and Google's subscription pricing change policies, and you will have the opportunity to accept or decline the new pricing before it takes effect.
11. Intellectual Property
11.1 Our Content
The App, including its design, code, graphics, user interface, icons, and original content (reminders, descriptions, articles, and health information authored by us), is the property of PIAZ Software and is protected by Danish, European Union, and other applicable international copyright, trademark, and intellectual property laws. All rights not expressly granted in these Terms are reserved.
11.2 Third-Party Content
- Medical guidelines referenced in the App are the intellectual property of their respective publishers (WHO, AAP, ESPGHAN, and others). We reference these guidelines for informational purposes under fair use principles.
- WHO Child Growth Standards data used in the Growth Tracking feature is provided by the World Health Organization. This data is used for informational and educational purposes.
- External links within the App lead to third-party websites. We do not own, control, or endorse the content on these websites.
- Neither PIAZ Software nor any third-party content providers guarantee the accuracy, completeness, or usefulness of any content.
11.3 Pink Noise — Intellectual Property
The pink noise playback feature generates audio entirely through an algorithmic process at runtime. No pre-recorded audio files are bundled with the App. The generation algorithm is based on Paul Kellet's refined pink noise method (published 1999, public domain), derived from the foundational Voss-Clarke research (1978). Pink noise is a mathematical construct and is not subject to copyright protection. No third-party audio content, recordings, or licensed material of any kind is used in this feature.
11.4 Your Content
- Custom reminders and data you enter into the App remain your property.
- By using the App, you do not grant us any rights to your data, as we do not have access to it.
12. Disclaimer of Warranties
THE APP AND ALL CONTENT, TOOLS, AND INFORMATION DISPLAYED, ACCESSED, OR OBTAINED THROUGH THE APP ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS, IMPLIED, OR STATUTORY.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PIAZ SOFTWARE, ITS AFFILIATES, SUPPLIERS, AND AGENTS DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
- Accuracy of content: We do not warrant that the reminders, articles, guidelines, growth chart calculations, or any other content in the App are accurate, complete, reliable, current, or error-free. Medical guidelines may change, and data entry errors may affect results.
- Reliability: We do not warrant that the App will be available at all times, free of interruptions, errors, viruses, or defects.
- Compatibility: We do not warrant that the App will be compatible with all devices or operating system versions.
- Results: We make no representations or warranties about the results that may be obtained from the use of the App. We make no representations or warranties with respect to any treatment, action, or application of medicine, medication, or the information offered or provided within the App.
YOUR USE OF THE APP AND ANY INFORMATION OR CONTENT OBTAINED THROUGH THE APP IS ENTIRELY AT YOUR OWN RISK.
13. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER PIAZ SOFTWARE NOR ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, OR SUPPLIERS SHALL BE RESPONSIBLE OR LIABLE FOR:
- Any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of data, loss of profits, personal injury, or loss of goodwill, arising out of or related to your use of or inability to use the App, under any theory of liability (whether contract, tort, negligence, strict liability, or otherwise).
- Any damages or harm resulting from reliance on information provided by the App, including but not limited to health-related decisions, feeding practices, growth assessments, or any action taken in response to information available in the App.
- Any damages resulting from errors, omissions, or inaccuracies in the App's content, reminders, growth calculations, or notifications.
- Any damages caused by unauthorized access to data stored on your device.
- Any damages caused by loss of access to, deletion of, failure to store, or alteration of any content or data stored within the App, including but not limited to data loss resulting from device loss, theft, damage, switching devices, uninstalling the App, factory resets, clearing App storage, or any other event. Because all data is stored locally on your device and is never transmitted to our servers, we have no ability to prevent, detect, or remedy any data loss.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ANY AND ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID FOR THE APP OR PREMIUM SUBSCRIPTION IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
14. Indemnification
You agree to indemnify, defend, and hold harmless PIAZ Software and its officers, directors, employees, affiliates, agents, and suppliers from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees and disbursements) arising directly or indirectly out of or from:
- Your use of or inability to use the App.
- Your violation of these Terms.
- Your reliance on any content or information provided by the App for health-related decisions.
- Any claim that your use of the App caused harm to you or any third party.
- Any action taken in response to or as a result of any information available in the App.
15. Notifications
The App may send local push notifications to your device to deliver reminders and article suggestions. These notifications:
- Are scheduled and delivered locally on your device.
- Are not sent by us through any external service.
- Can be disabled at any time through your device's notification settings.
- Are provided for informational convenience and do not constitute medical alerts, medical advice, or clinical reminders.
16. External Links and Third-Party Content
The App may contain links to external websites and resources, including medical reference sources. These links are provided solely as a convenience for informational purposes.
- We do not endorse, control, or take responsibility for the content, privacy policies, accuracy, or practices of any third-party websites.
- Accessing external links is at your own risk and subject to the terms and privacy policies of those websites.
- We are not responsible for any loss or damage caused by or in connection with the use of any third-party content, goods, or services available through external links.
17. Pink Noise — Audio Safety
17.1 Volume Limitation
The App applies a software-level volume cap to the pink noise feature. This cap is intended to reduce the risk of excessive sound exposure for infants. However, this software limit does not guarantee that the output will be safe in all circumstances. Actual sound pressure levels depend on your device's hardware, speaker output, room acoustics, and the physical distance between the device and the infant.
17.2 Safe Use Requirements
By using the pink noise feature, you agree to follow these safe use guidelines:
- Device placement: Place the device across the room from the infant — not in the crib, not on the mattress, and not directly adjacent to the infant's head.
- Volume: Use the lowest volume level that is effective. Do not increase the volume to the maximum setting.
- Duration: The free tier enforces an automatic 30-minute stop. Premium users who configure longer durations or disable the auto-stop do so at their own discretion and assume full responsibility for monitoring usage duration.
- Supervision: Do not use the pink noise feature as a substitute for parental supervision.
17.3 Hearing Safety Reference
Research published in Pediatrics (2014;133(4):677–681) found that a majority of infant sound machines exceeded 85 dBA at maximum volume when placed near a crib. Prolonged exposure to high sound levels can harm infant hearing development. We strongly recommend reviewing the American Academy of Pediatrics (AAP) guidance on safe use of sound machines before using this feature.
17.4 Disclaimer of Liability for Audio Use
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PIAZ SOFTWARE SHALL NOT BE LIABLE FOR ANY HEARING DAMAGE, DEVELOPMENTAL HARM, OR OTHER INJURY ARISING FROM THE USE OF THE PINK NOISE FEATURE, INCLUDING BUT NOT LIMITED TO IMPROPER DEVICE PLACEMENT, EXCESSIVE VOLUME, OR PROLONGED EXPOSURE. USE OF THIS FEATURE IS ENTIRELY AT YOUR OWN RISK.
18. Modifications to the App
We reserve the right to:
- Modify, update, or discontinue any feature of the App at any time, with or without notice.
- Change the content, reminders, or articles available in the App.
- Change the features included in the free and Premium tiers.
We make no guarantee that the App will be available at all times or without interruption. We will make reasonable efforts to notify you of significant changes.
19. Changes to These Terms
We may update these Terms from time to time. When we make changes:
- The "Last Updated" date at the top of this document will be revised.
- For material changes, we will notify you through the App or require re-acceptance.
- We will attempt to provide notice of material changes at least 30 days before they take effect.
- Continued use of the App after changes constitutes acceptance of the updated Terms.
If you do not agree with the revised Terms, you should stop using the App. If you are dissatisfied with the App or these Terms, your sole and exclusive remedy is to discontinue use of the App.
20. Termination
- You may stop using the App at any time by uninstalling it from your device.
- We reserve the right to terminate or restrict access to the App if you violate these Terms.
- Upon termination, all locally stored data is deleted when the App is uninstalled. We have no ability to retain or recover your data. See Section 9 for full details on data loss scenarios.
- Sections 3 (Medical Disclaimer), 5 (License Grant), 6 (Prohibited Activities), 8 (Assumption of Risk), 9 (Account and Data), 11 (Intellectual Property), 12 (Disclaimer of Warranties), 13 (Limitation of Liability), 14 (Indemnification), 17 (Pink Noise — Audio Safety), and 21 (Governing Law) survive termination.
21. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Denmark, without regard to its conflict of law provisions.
Any disputes arising out of or related to these Terms or the App that cannot be resolved informally shall be submitted to the exclusive jurisdiction of the courts of Denmark, with the Copenhagen City Court (Københavns Byret) as the court of first instance, unless mandatory consumer protection laws in your country of residence require otherwise.
If you are a consumer resident in the European Union, you may also be entitled to use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr to resolve disputes.
Note: Mandatory consumer protection laws in your country of residence may grant you additional rights that cannot be waived by contract. Nothing in these Terms limits any rights you may have under such laws.
22. Statute of Limitations
Any claims arising in connection with your use of the App must be brought within one (1) year of the date of the event giving rise to such claim. Any claim not filed within this period shall be permanently barred. This limitation applies to the fullest extent permitted by applicable law.
23. No Agency
Nothing in these Terms or your use of the App shall be construed to create a joint venture, partnership, employment, agency, or any other relationship between you and PIAZ Software beyond that of a user of the App. Neither party has the authority to bind the other.
24. Successors and Assigns
We may perform any of our obligations or exercise any of our rights under these Terms through one or more affiliates or subsidiaries. If PIAZ Software or its assets are acquired by another entity, that entity will assume our rights and obligations as described in these Terms. You may not assign your rights or obligations under these Terms without our prior written consent.
25. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.
26. Waiver
The failure of PIAZ Software to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by PIAZ Software. A waiver of any right or provision on one occasion shall not be deemed a waiver of such right or provision on any subsequent occasion.
27. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and PIAZ Software regarding your use of the App. They supersede any prior agreements, communications, or understandings, whether written or oral.
If you have any questions or concerns about these Terms, please contact us at:
Our registered company address is available on our website.
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